LI
LYLE I
1 reviews | Active since Jul 2014
14 Apr 2015, 15:48
NO ANSWER NO RESPONSE
On 08/04/2015 I called the call centre and spoke to a person by the name of Violet Lefini. this is the same name that was given to me as a reference to my call. I was querying about amounts on my statement of escalation I wanted to know what did it mean. She and three of her team leaders could not give me an explanation to these amounts being debited off my account and she said she would check and get back to me. This did not happen. On the 10/04/2015 I sent an email to [Email Removed] but am still to receive a response. Please can I get some answers to my questions.
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Motor Finance Corporation's replyOfficial
16 Apr 2015, 15:00Hello Lyle136,
Dear Lyle136
I apologise for the poor service received and confirm we will be in direct contact with our client to resolve this matter.
Kind regards
Farzaana Bhikhoo
Client Value Management
***
Dear Lyle136
I apologise for the poor service received and confirm we will be in direct contact with our client to resolve this matter.
Kind regards
Farzaana Bhikhoo
Client Value Management
***
Motor Finance Corporation's reply16 Apr 2015, 15:00
Official
Hello Lyle136,
Dear Lyle136
I apologise for the poor service received and confirm we will be in direct contact with our client to resolve this matter.
Kind regards
Farzaana Bhikhoo
Client Value Management
***
Dear Lyle136
I apologise for the poor service received and confirm we will be in direct contact with our client to resolve this matter.
Kind regards
Farzaana Bhikhoo
Client Value Management
***