CH
Carri-Ann Hoy

1 reviews | Active since Jan 2013

23 Feb 2017, 17:02

No after sales service - just automated responses OVER nad OVER and OVER

<p>When I signed my contract with MFC I did not notice, nor did they notice that my VAT nr wasn't o the contract. I have spoken to two consulants and I have sent 8 emails in 3 days. Every time they request new info. After all this I received another email requesting the docs that I sent with the first email. I then saved all the docs that they requested over the 8 emails sent that through and still received another email requesting the docs that was in the email that I sent. What a joke. I am actually wondering if they have even read the previous emails. Are they playing for time or understaffed?? One would expect better service seeing that they aren't the cheapest.</p>

0
Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply24 Feb 2017, 09:42
Official

Good morning Chrysler SRT8

Please note that the matter will be investigated and I will provide feedback to you as soon as possible.

Kind regards

Louis Masilo