No after sales from bank

Bought a car from dealer on the 26 of September drove it 12 km and the car broke down car was then returned to dealer witch had it ever since

Upon phoning your consultat i request to movie the first debit order date to next month i physical don't have the car, he then said it's got nothing to do with bank i need to take it up with dealer

Extremely let down by the respons from bank Quick to offer business maar no of sales service from the MFC