JO
Jackie O
1 reviews | Active since Feb 2019
26 Jul 2019, 12:57
Nedbank MFC Useless in answering my question
Good day
I have been asking Nedbank MFC since February 2019 for an answer on the below but this now i only received the following reply.....from Johanna Nkwinika
"Good day With reference to your mail regarding the MFC account, kindly note that the account is still in advance with R1640.04 Regards"
This does not answer my question below...!! Please can MFC let me know what is going on: I just want to find out regarding my amount in advance on my statement. On the statement as per attached from March 2018 is shows and amount of R3 367.28 in advance, on statement October 2018 is shows and amount of R1 215.54 in advance. Where did the R2 151.64 go?
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Motor Finance Corporation's replyOfficial
26 Jul 2019, 14:59Dear Jackie Olivier
We acknowledge receipt of your complaint.
Please be advised that we have received your complaint already and we are busy investigating your matter.
Your complaint has been assigned to a service resolution specialists for perusal.
We will revert with feedback once a response has been received from our legal department.
Kind Regards
Sharyl Naicker
Client Value Management
*** / ***
We acknowledge receipt of your complaint.
Please be advised that we have received your complaint already and we are busy investigating your matter.
Your complaint has been assigned to a service resolution specialists for perusal.
We will revert with feedback once a response has been received from our legal department.
Kind Regards
Sharyl Naicker
Client Value Management
*** / ***
Motor Finance Corporation's reply26 Jul 2019, 14:59
Official
Dear Jackie Olivier
We acknowledge receipt of your complaint.
Please be advised that we have received your complaint already and we are busy investigating your matter.
Your complaint has been assigned to a service resolution specialists for perusal.
We will revert with feedback once a response has been received from our legal department.
Kind Regards
Sharyl Naicker
Client Value Management
*** / ***
We acknowledge receipt of your complaint.
Please be advised that we have received your complaint already and we are busy investigating your matter.
Your complaint has been assigned to a service resolution specialists for perusal.
We will revert with feedback once a response has been received from our legal department.
Kind Regards
Sharyl Naicker
Client Value Management
*** / ***