Nedbank MFC Poor Customer Service

I must honestly say never ever have i dealt with such unproffessional people or company in my life.Totally incompetant staff that made a complete mess up on my account.They have no deceny what so ever to call you to correct things.I am having to constantly call Nedbank Mfc, not to mention there agents not all but most of them clearly do not have a clue what they are doing or they just couldnt care less when they make a mistake and fail to update your details or send through a request .Clearly they are not aware of the implications it has on your ITC profile. I put in a request for Address change i then get blocked for Fica , i am not told i must go to the nearest branch to update and go with my docs Nothing .My request to change payment date from the 25th of the month to the very last day of the month not done.But i get a beautiful letter stating i am in Arrears when my account is up to date.I will never do business with them again thats for sure. Thers alot more to complain about but i will just leave this here.This is one bank that really does not know 1st call resolution if anything there agents will make you more irate.