Nedbank Mfc ******* listing on credit bureau

- I bought a car through Nedbank Mfc in 2021 and have never missed a payment to date.

- I realized on Sunday the 9th July 2023 that my Fnb credit card has been blocked which upon checking on my banking app, discovered with shock that Nedbank Mfc has listed my name with the Experian credit bureau citing that I haven't made my car repayments for 9months which is a lie.

- I called Nedbank mfc on the 10th July and spoke to Lerato who acknowledged the problem and informed me that a number of their clients are experiencing the same and she'll ask her manager to call me back to resolve the issue. I never got a call back from her manager.

- I called Nedbank Mfc back this again on the 11th July 20023 to find a way forward as I'm being made to suffer unfairly. My call was directed to the team leader by the name of Onkemetse who informed me that they are addressing the matter with the credit bureau however this issue can only be attended to by the credit bureau after the 7th of August 2023. Upon asking him what he expects me to do, eat and travel to work and make car repayments with whilst they are toying with my livelihood and have no urgency in resolving this issue. He sounded disinterested and only said he's sorry, there is nothing he can do. I asked him to tell his manager to call me and send me an email detailing the lie that was fabricated by Nedbank to the detriment of my name. He said he is not allowed to send emails to clients but will ask the team that's authorized to send emails to clients to do so. Today is the 12th and I have yet to receive a call from Nedbank management.

-I am beyond frustrated, Nedbank is destroying my livelihood and credit worthiness WHY???? This is unacceptable