Nedbank lack of customer care

Good day

Kindly assist me with the below, I would like to know from Nedbank why would Somerest West force the deal when as my customer I wasn't happy with the vehicle as well as the dishonesty from Somerest West. Please don't refer me to Kia Somerest I need an objective response and not one that favours Nedbank

We are based in Gp the vehicle was in Cape Town, if we were given the opportunity to view the vehicle prior commiting to the contract we wouldn't be here. I would like you to know according to Section 55(2)(b) of the CPA. Why was I not granted my grace period or cooling period.

The purchase was made online with Kia Somerest West the car was delivered to GP collected the 30th July and returned 1st August. The dealership provided a complete opposite of what was advertised.

1. The car was advertised at 32000km received at 38000km.

2. The bonnet is 2 toned as though it was involved in an accident or the bumper was replaced.

3. The windscreen was replaced incorrectly leading to a noisy drive.

4. The steering wheel as well as the accelerator vibrates throughout the drive. The Dekra report doesn't show any faults on the car, however the Dealership repaired the vehicle after my complaint.

False, misleading or deceptive representations are also not allowed, and suppliers need to be wary of making false representations or failing to disclose a material fact regarding the condition of pre-owned vehicles to a consumer. Consumers have the right to cancel the sale should they feel they have been deceived, and to cancel a sale if obligations with respect to delivery of goods and supply of services are not met.

I requested for the cancellation within 48hours yet the bank proceeded with the transfer to KiA regardless of my request. Is this how Banks and Dealership benefit from customers?