Nedbank Insurance Unreliable and Poor Service Delivery

Nedbank Insurance is the worst company to put your trust in. Expect nothing but dissapointment. Since inception of quotation the sales consultant Okuhle discussed information and provided different information on my policy document to suit herself, her senior Sheldon Naidoo assisted but could not explain the negligence.

Upon requiring assistance at the claim department i am questioned if I am Insured with Nedbank direct or Auto and General which I was not advised of the underwriter since inception of policy.

After much difficulty of registering a claim I am advised of turn around time being 20 days!

This service delivery is not acceptable. I have sent emails requesting to gain assistance however once Nedbank receives the sale no senior or director takes care of the after sales.

No other Insurance company is as *********** and unreliable as Nedbank Insurance, assistance is recieved immediately from the relevant department or service provider once a claim is registered

NB.Be sure to request the discussed quotation in writing before accepting the policy.