LS
Lauren S

1 reviews | Active since Oct 2018

26 Apr 2021, 08:34

Nedbank Insurance Telesales PPP Full Benefit NEW

Got a call from a telesales person informing me about a Value Added Product. He went through what the product was and asked if I understood what the product was about I said yes I did. This was not me saying yes I wanted this product added on to my instalment amount for my car as I already have my own insurance.

I have tried to call but I keep getting sent from department to department. They can't seem to find anything on my account for this Value Added Product yet money was debited from my account on a Sunday when this is not even the date of my actual debit order!!!!!!!!!!

This is my first time with MFC and I have not had a great experience with them so far. ABSA finance was not even like this!

Not happy!!

0
Replies (2)
Motor Finance Corporation
Motor Finance Corporation's reply26 Apr 2021, 09:44
Official

Good Day Lauren


We acknowledge receipt of your complaint.


A complaints resolution specialist with contact you soon.


We do apologise for any inconvenience caused.


Regards
Julaine Miles
LS
Lauren S's update26 Apr 2021, 13:04
Reviewer Update
When will they be in contact?? You guys are so quick to debit money but getting the money back is such a pain