ST
Sarah T
1 reviews | Active since Mar 2018
06 Apr 2021, 10:40
Naye Sihoyiya - Terrible Sales Agent
I recently financed my car through Nedbank. Nedbank has given me great service so far.
However some of their employees are absolutely rude and *********. Naye Sihoyiya in particular. As this is my first vehicle that I purchased, I am unaware of a lot.
This sales agent gave me false information and told me an additional service plan was compulsory to take up. So I took up this additional plan thinking that I do not have a choice. The total amount of this cover worked out to just over R9000.00.
I phoned my dealership and they said that my service plan and warranty is included. It is ********* to give your customers false information! A sales agent cannot say something is compulsory to take up if it is not.
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Replies (1)Motor Finance Corporation's replyOfficial
06 Apr 2021, 12:53Good Day Ms Sarah
We acknowledge receipt of your complaint.
A complaints resolution specialist with contact you soon.
We do apologise for any inconvenience caused.
Regards
Motor Finance Corporation's reply06 Apr 2021, 12:53
Official
Good Day Ms Sarah
We acknowledge receipt of your complaint.
A complaints resolution specialist with contact you soon.
We do apologise for any inconvenience caused.
Regards
