RM
Robyn M

1 reviews | Active since Aug 2009

14 Nov 2017, 06:29

My backs against the wall

Please can i get some help i requested a refinance deal and really i must say it was done with the utmost professionalism however I still find myself in a situation and now I'm told i cannot renegotiate as its only allowed every 12 months that was not communictaed to me and I kind of feel cheated ipthis is my second post on the same matter i still did not receive a response...please help me

0
Replies (2)
Motor Finance Corporation
Motor Finance Corporation's reply14 Nov 2017, 08:30
Official

Dear mafaror

We acknowledge receipt of your complaint.

Please can you respond to the email correspondence that has been forwarded to you.

Kind Regards

Sharyl Naicker

Client Value Management

*** / ***

Motor Finance Corporation
Motor Finance Corporation's reply16 Nov 2017, 15:15
Official

Dear mafaror

Thank you for responding to the email correspondence forwarded to you.

A service resolution specialist will be in contact with you to address your complaint.

Kind Regards

Sharyl Naicker

Client Value Management

*** / ***