Mr Senoa

Locked a complaint with Nedbank as their Atm just went off while i was depositing money into MFC account, i phoned number at the Atm and received a ref nr:804032 that was on the 15 Oct, on the 18th when i followed up i received a different ref as they say the first was captured incorrect 805352, as no one was calling back i logged a complain and received a ref ***3 till to date i have not received any correspondence and now my MFC account is in arrears as when i phone in they tell me about SLA of 21day and looking at my calendar,21 day i long overdue...someone is just not doing his or her work as the money is seating in their suspense ATm account of - ATMNFV99 and it does not take a genius to sort this out but with poor service receiving from Nedbank one needs to always follow up on his own without getting any update and try get this sorted. this kind on service is the worse in the industry.