MM
Marlene M

1 reviews | Active since Sept 2015

21 Sept 2015, 12:30

MR AHB MAREE

I sent a mail to MFC [Email Removed] on 20 August, querying the last two payments on the account and the incorrect address they have on their system. I attached the contract which had the correct address. I followed up with a reminder mail on the 24 August and a telephone call on 28 Aug whereby I resent the mail to [Email Removed] I was told that my mail would be forwarded to the person who deals with the account as I am not allowed to get the information telephonically. Even though my husband and I are married in community of property and my name appears on the contract. So, I guess that I am not liable for the account should be husband default. I also made mention that I will not pay the last two installments until I get an answer to my mail which is not forthcoming. I suppose it is being allowed to get into such a state that they will want to repossess the vehicle which has less than R4000 outstanding. I will really appreciate it if someone from MFC can contact my husband regarding this.

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Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply23 Sept 2015, 11:18
Official
Hello Mareem,

Dear Mareem

Kindly be advised your concerns are noted, however in order to assist we require your account details.

Kindly forward the same to the details provided below and a service resolution specialist will be in contact with you.

Kind regards
Farzaana Bhikhoo

Client Value Management
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