MONEY SHARKS

I phoned MFC to return a double deduction of my January payment. They told me the first time that I would receive it back on the Saturday. A week later I phoned again to ask if they made the payment. They told me that it takes 10 working days (something the first person should have told me). This was mid January. It is 1 February and I am still waiting for my return. They took the payment for February today without paying back the double deduction of January. I phoned the today as well and they told me that they cant help me, because the system is down. POOR EXCUSE!! I have had it with companies taking my money and not worrying about the implications of their actions. Should you not pay, your whole credit record is messed up!!