CL
Cecile L

1 reviews | Active since Aug 2021

07 Aug 2021, 19:32

MFC'S Extremely unprofessional service. Never support them! Zero Star Rating

MFC don't even deserve a one star rating. I won't recommend their services to anyone out there rather be without that car than to have an account with Nedbank. I have been retrenched due to Covid and I have been able to pay my instalments for a full year after retrenchment. I have fallen behind on the repayments and have reached out to MFC to contact me to make payment arrangements after no one has contacted me. only to find out that I have been handed over to SABLE DEBT(Which are permanently closed as per Facebook)., only to find that out once you spend your money phoning after them, They get people to phone you to say they are from MFC and laugh at you when you say you are struggling Financially. After not saying anything the guy: Jacques Mouton keeps rambling on about how he will come to my house and take photos of my car and I will have to go to court with him and I will be responsible for all the legal fees involved in the court case? Which court case? It's the first time I have been contacted and this is the treatment you receive, he continued to say: and if I don't want to give up my car willingly then he will come to my house. (not saying anything), then he said he visited my house a few times because he wants to come and talk to me? How does MFC do business like this? Then this guy starts sending me messages on Whatsapp as a "consultant of MFC" Not knowing this person from anywhere. I phoned head office and 2 people confirmed they know Jacques and he works for Sable Debt, so till this date I haven't received any form of formal letter from Sable debt or any communication from MFC stating I have been handed over but I am still harrassed and messages are sent to me by Sable Debt? To top it all off, when Sable Debt contacts you in their communication they are also saying they are Nem Debt, so which is it? How extremely unprofessional. This is the direct response when you phone MFC to make a complaint against this company and person: " I am sorry I can't help you". I have also submitted a formal complaint to MFC but no one contacts you!

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