GM
George M
1 reviews | Active since Aug 2015
26 Nov 2019, 15:09
MF******
The bank marked up my principal loan by about 4500. I agreed to a residual arrangement, instead the bank reduced my monthly premiums, thereby reducing the amount going towards the principal loan each month.
I’ve asked them to recalculate my balances based on the agreed amount as well as to make amends for the rearrangement they instituted without any consent from me, but they are refusing to do anything to resolve the issue.
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Motor Finance Corporation's replyOfficial
02 Dec 2019, 09:24Good day Mr Mavundla
We acknowledge receipt of your complaint.
Kindly be advised that your complaint is receiving our urgent attention.
One of our complaints specialist will be in contact with you soonest.
Kind regards
Sharon Mace
We acknowledge receipt of your complaint.
Kindly be advised that your complaint is receiving our urgent attention.
One of our complaints specialist will be in contact with you soonest.
Kind regards
Sharon Mace
Motor Finance Corporation's reply02 Dec 2019, 09:24
Official
Good day Mr Mavundla
We acknowledge receipt of your complaint.
Kindly be advised that your complaint is receiving our urgent attention.
One of our complaints specialist will be in contact with you soonest.
Kind regards
Sharon Mace
We acknowledge receipt of your complaint.
Kindly be advised that your complaint is receiving our urgent attention.
One of our complaints specialist will be in contact with you soonest.
Kind regards
Sharon Mace