1 reviews | Active since Feb 2015
MFC WORST FINANCE HOUSE EVER!!!
Good day
I would like everyone to know about the most unprofessional, disgusting service and disappointing assistance I received from MFC financial services. So I decided that I was going to purchase a motorcycle and finance through MFC as I have a great financial history with them, as I financed my motor vehicle and motorcycle in the past together. For over a week the motorcycle finance lady had been battling with MFC to get my motorcycle financed and they still won't approve it. There excuses are that my salary fluctuates from month to month. I have been working for the same company for 9 years now, they financed my previous car and motorcycle at the same time and I settled both accounts early, now just over a year later and they won't approve me finance. I even sent the finance lady my old MFC account Settlement letter so they can verify. This is ridiculous. My last car and motorcycle was financed for over R450000, yet now they won't finance me for R84000. So when I settled my account and told me I mustn't hesitate to call in I want to finance anything in the future, they ****, as they are doing the complete opposite to there word. I am so disappointed with MFC as they were my first choice but now they will be the last. I have never been declined finance by MFC, yet now MFC decides to, even tho I'm an old account holder that had finance with them for over 5 and half years with a great record and settled the last R140000 cash earlier that needed. I am truly shocked at there reasoning and declining me, its so upsetting. I've been in the same job with my salary fluctuating, it was good enough 1 and half years ago but not now, that is so pathetic of MFC. They need to look into this matter because they are going to lose so many old account clients and so much more business. There staff are like robots and only tick the boxes but can never think out of it. I am so glad that the motorcycle finance lady didn't give me the persons name from MFC she was dealing with, as MFC should see the disgusting service there employees are giving old clients and the poor decisions they are making. I can advice everyone to rather try find finance at another bank as MFC don't care about old account holders, you just a number to them. Hopefully the MFC director can sort this mess out.
