TM
Tumisang M

1 reviews | Active since Nov 2018

28 Oct 2021, 11:46

MFC WITHHOLDING MY REFUND FOR DEBIT ORDER THAT WENT OFF EVEN AFTER SETTLING MY CAR

Paid off my car in September, our debit still went off on 4th October to MFC, we were told that we would get our refund wit 7 working day, it is now 28 October and MFC is giving us the run around! This is unacceptable, we get getting referred from one person to another. I submitted my bank letter but MFC claims they paid the refund to my debt counselor. DISGUSTING SERVIICE, *** IS NOW IGNORING EMAILS REGARDING MY REFUND!!!

0
Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply29 Oct 2021, 11:20
Official
Dear Tumisang

We acknowledge receipt of your complaint.

The email address and client details confirmed in your log does not match our records.

Please can you confirm if your may have more than one email address in use. 

Kind Regards
Client Value Management
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