MFC UNFAIRNESS COMPOUNDED BY WEAK NEDBANK COMPLAINS DEPARTMENT AND ITS NON EXISTENT NEDBANK LEGAL COVER

I am a Nedbank Client and I bought a vehicle throght MFC Finance and never defaulted on my finance payments. My vehicle was involved in a flooding incident and written off. My insurance settled the vehicle in full and I contacted MFC to finance my vehicle and they advice to look for a vehicle, and submit an application.

They declined my application citing an account default of 4 years back which never used in the initial application. I complained more than five times and the complain being circulated within the same circle of departmental colleagues.

As a, result the application was frustrated for thirteen months and even two complains to the office of the CEO did not help. As a member on Nedbank Legal Cover, reported MFC to them and they refused to intervene against MFC as they said Nedbank was their client and they can't act against Nedbank.

To further spite me they refuse my migration from Gold card to Platinum account.

In essence, there bank has no measures to regulate abuse of power,, office and processes. The complaints departments, openly collude with those openly violating Nedbank Clients. They cover each other like gangsters.

The culture of impunity in this bank is unbelievable and the general arrogants to those who complains tells of an institute without consequence management and general lawlessness.