Mfc ********* practice.

Mfc Credit controller, Ricardo, was contacted weeks ago for us to arrange an agreement for a payment holiday as we are struggling like everyone else due to Covid. All necessary documents were sent through. Now we have received a letter of demand to make payment or return the vehicle. This Ricardo person is not even returning our calls or emails even though he assured us that it would be ok to apply for the payment holiday. He is acting *********ly as we app**** for this before the payment due date.