MFC & their empty promises

Vincent Dodo is my MFC contact who assured me there's a payment arrangement in olace - I further followed our telephone discussion up with an email as well as attaching all required documents. That was 2 weeks ago. I've not had the courtesy of a return email confirming receipt nor a phone call fm Vincent. What I have had is unending calls fm MFC. Ooohh ok...so this is what MFC / Nedbank service looks like. Got it!!! Thank you