hh
herman.venter herman.venter

1 reviews | Active since May 2012

18 Jan 2017, 08:31

MFC - Terrible service and no Customer care.

<p>No one wants to pay for something and never know what the balance is. MFC don't have a international number that a person can call nor do they respond to requests from their website. They do however each month debit my bank and never miss a cent. My account number ********** 0001 and I intend stopping their debit order this month as since 2015 I have not received statements on email, like I have requested. I live outside South Africa. I have multiple times sent email requests from their website but it is just ignorred or just not actioned. Hopefully this will make them wake up. My number overseas is 00 ********** 3951.</p>

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Replies (2)
Motor Finance Corporation
Motor Finance Corporation's reply18 Jan 2017, 08:50
Official

Good morning Mr Venter

Please note that the matter has been referred to one of our resolution specialists to assist.

She will be communicating with you using your work email address.

Kind regards

Louis Masilo

hh
herman.venter herman.venter's update18 Jan 2017, 09:01
Reviewer Update

Thanks but it is sad that we have to go to this extreme to get help from you.