MS
Malinda S

1 reviews | Active since Oct 2013

24 Jun 2021, 16:18

MFC shortfall insurance tiring mess

I signed AOL for my shortfall cover insurance on 16 June 2021,When I called today requesting my settlement letter from MFC I was told that my shortfall cover insurance(which is MFC) paid incorrect amount in my account and has to be rectified before my account can be closed. As a result I cannot get settlement letter

How is that my problem, why are their problem affecting me? I cannot even buy a car because their incorrect payment is standing on my way, why do I have to pay for errors I had nothing to do with?

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Replies (1)
MS
Malinda S's update28 Jun 2021, 08:51
Reviewer Update
I am not happy with the outcome of my complain,i do not have settlement letter till date,i am tired of having a new complain every day,cant i just be assisted oonce and for all?