MFC sharks and works with MAFIA styled collectors

Account no: *** MFC sending their sharks to our house and threatening repossession on 3 missed payments in a total of 5 years. Treated like ********* and with disrespect from the people that called and by the person that rocked up at our house without prior warning. I want a full reconciliation of the original purchase amount and payments received every month. This account is under debt review and no communication received from MFC regarding their foul intentions. They have the odacity to give us a deadline of Monday to before 9am. What kind of finger breaker people are acting on behalf of MFC? We will report this to the OMBUD and take this treatment to the highest court in the land if need be. What happened to TCF?