MFC - SETTLEMENT SMS AND MAIL NOT WORKiNG
Soooooooooo I've tried for the last 2 days to request a settlement on my car from them. I keep getting a message that says the email address they have on the system is not my email address - I even went as far as sending them their own freaken paperwork with the email address that I enquired from.
THey aledge they tried to phone me - strangely enough there is NO missed calls on my phone
So what does a person have to do to get a settlement amount - probably STOP PAYING then someone would be quick to sort this out
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Motor Finance Corporation's replyOfficial
26 Feb 2021, 09:10Good day Elizabeth Liversage
We acknowledge receipt of your complaint.
One of our consultants will investigate the matter and be in contact with you.
We do apologies for the inconvenience caused.
Trust that the above is in order.
Kind regards
MFC
We acknowledge receipt of your complaint.
One of our consultants will investigate the matter and be in contact with you.
We do apologies for the inconvenience caused.
Trust that the above is in order.
Kind regards
MFC
Motor Finance Corporation's reply26 Feb 2021, 09:10
Official
Good day Elizabeth Liversage
We acknowledge receipt of your complaint.
One of our consultants will investigate the matter and be in contact with you.
We do apologies for the inconvenience caused.
Trust that the above is in order.
Kind regards
MFC
We acknowledge receipt of your complaint.
One of our consultants will investigate the matter and be in contact with you.
We do apologies for the inconvenience caused.
Trust that the above is in order.
Kind regards
MFC