MFC's Settlement Letters a farce

<p>On 2 March 2017 I requested a Settlement Letter from MFC to settle in full one of my accounts. I received the letter and immediately paid the settlement amount. When checking on Saturday, 4 March that payment was received and that my account balance is zero, suddenly there was stil an amount outstanding. </p> <p>How is it possible that you get information to settle, and even if you do, you still owe money. The clause in their Setllement Letter, and I quote "This settlement amount includes all arrears or advances on the account at date of settlement quotation." obviously means nothing. </p>