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Bafana B

1 reviews | Active since Mar 2019

01 Apr 2020, 10:25

MFC ruthless during COVID-19 Pandemic

MFC is inhumane, the banks are offering payment holidays to clients affected by COVID-19 but this particular MFC is going against the wind. I wrote and requested that my payments be deferred and this is their response below, how disgusting. Good day Thank you for your email. Kindly note that due to the information provided we will not be able to assist cause you will be getting your full salary we only assist if your salary will be effected due to covid 19. We trust you find the above in order. Kind regards Multi Media Contact Centre MFC, a division of Nedbank Newtown Junction First Floor Cnr Mirriam Makeba and Lillian Ngoyi Street Newtown , Johannesburg PO Box 1144, Johannesburg 2000, South Africa Tel : **********Fax : **********E-Mail : *********** Website : www.mfc.co.za Border Letters Enquiries Fax : **********E-Mail : ***********

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Replies (3)
Motor Finance Corporation
Motor Finance Corporation's reply01 Apr 2020, 13:25
Official
 

Good Day Mr Booyzen
 
 We acknowledge receipt of your complaint.
 
 A complaints resolution specialist with contact you soon.
 
 We do apologise for any inconvenience caused.
 
 Regards 

 
BB
Bafana B's update02 Apr 2020, 11:50
Reviewer Update
I was called by Sheryl who asked me to forward her the MFC response above and I did, but I haven't heard anything from MFC since then
BB
Bafana B's update17 Apr 2020, 08:28
Reviewer Update
All thanks to Sheryl Naicker who ensured that my matter was attended to and I did get the payment holiday