KP
Keketso P

1 reviews | Active since Apr 2014

11 Dec 2018, 16:40

MFC puts a customer in limbo

I called MFC division on ***to assist my friends child whose mom passed on.

I was put on the line for 48 minutes without anyone attending to me.

I need to report my friends death so that her debt can be written off, the bad service of not taking calls will end up making people loose their inherited assets.

Can somebody contact me this is an urgent matter.

0
Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply12 Dec 2018, 08:39
Official
Dear Phakoe

We acknowledge receipt of your complaint.

Please accept our sincere apologies for the dissatisfaction caused.

You will be contacted with feedback.

Kind Regards
Sharyl Naicker
Client Value Management
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