1 reviews | Active since Jul 2016

12 Mar 2019, 12:09

MFC - Payment

Hi Despite the current economic situation of our country, we the client are still trying to make payment for the assets , but MFC does not have any remorse for the client , all they want is their money. We are trying to make payment , all we asking is please allow some grace period. Consultants are very rude and abrupt and to get through to the call centre is such a mission . I called 4 times this morning to make arrangement but could not as I could not get through. I then get a call and then get spoken to like a ***** as if im gonna be running away with their asset.

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Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply12 Mar 2019, 13:56
Official
Dear adil-garib

We acknowledge receipt of your complaint.

Your complaint has been assigned to a service resolution specialist for perusal.

The matter will be investigated and MFC will revert with feedback.

Kind Regards
Sharyl Naicker
Client Value Management
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