QK
Quentin K
1 reviews | Active since Apr 2018
12 Sept 2020, 07:27
MFC offers no clear communication
Horrible. I bought a vehicle in 2018, from the first day I had it there was issues, the dealership refused to take the faulty vehicle back. MFC told me I had to continue paying the installments but I need to sort it out with the dealership, they would not get involved. Now two years later, still repairing the vehicle as I go along. Covid hit and no income I sent mails, was on hold for hours, including all calls. I could not reach anyone that could help. Instead of calling or emailing back they sent someone to repossess the vehicle.
There is No communication from MFC
Helpful (0)
Replies (1)0
Replies (1)Motor Finance Corporation's replyOfficial
14 Sept 2020, 08:24Good Day Mr Kunst
We acknowledge receipt of your complaint.
A complaints resolution specialist with contact you soon.
We do apologise for any inconvenience caused.
Regards
Esmeralda Bagley
Motor Finance Corporation's reply14 Sept 2020, 08:24
Official
Good Day Mr Kunst
We acknowledge receipt of your complaint.
A complaints resolution specialist with contact you soon.
We do apologise for any inconvenience caused.
Regards
Esmeralda Bagley
