QK
Quentin K

1 reviews | Active since Apr 2018

12 Sept 2020, 07:27

MFC offers no clear communication

Horrible. I bought a vehicle in 2018, from the first day I had it there was issues, the dealership refused to take the faulty vehicle back. MFC told me I had to continue paying the installments but I need to sort it out with the dealership, they would not get involved. Now two years later, still repairing the vehicle as I go along. Covid hit and no income I sent mails, was on hold for hours, including all calls. I could not reach anyone that could help. Instead of calling or emailing back they sent someone to repossess the vehicle.

There is No communication from MFC

0
Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply14 Sept 2020, 08:24
Official

Good Day Mr Kunst
 
 We acknowledge receipt of your complaint.
 
 A complaints resolution specialist with contact you soon.
 
 We do apologise for any inconvenience caused.
 
 Regards

Esmeralda Bagley