CB
Confidence B
1 reviews | Active since Feb 2011
24 Mar 2021, 09:03
MFC not responding to complaints.
I purchased a car through MFC on 2 February 2021, there car has had numerous problems, the dealer and MFC were made aware, the car now has engine problems and the dealership refuses to repair and MFC is refusing to engage in order to cancel the dear. I complain and the complaint gets closed and is said to be resolved, I this the state of affairs at MFC? This is the third week that I have been complaining, surely something is wrong
Helpful (0)
Replies (3)0
Replies (3)
Motor Finance Corporation's replyOfficial
24 Mar 2021, 10:09Good day Confidence
We acknowledge receipt of your complaint.
One of our consultants will investigate the matter and be in contact with you.
We do apologies for the inconvenience caused.
Trust that the above is in order.
Kind regards
MFC
We acknowledge receipt of your complaint.
One of our consultants will investigate the matter and be in contact with you.
We do apologies for the inconvenience caused.
Trust that the above is in order.
Kind regards
MFC
Motor Finance Corporation's reply24 Mar 2021, 10:09
Official
Good day Confidence
We acknowledge receipt of your complaint.
One of our consultants will investigate the matter and be in contact with you.
We do apologies for the inconvenience caused.
Trust that the above is in order.
Kind regards
MFC
We acknowledge receipt of your complaint.
One of our consultants will investigate the matter and be in contact with you.
We do apologies for the inconvenience caused.
Trust that the above is in order.
Kind regards
MFC
CB
Confidence B's updateReviewer Update
31 Mar 2021, 13:59Dear MFC,
It seems I am yet to be contacted by a consultant who was supposed to investigate the abovementioned complaint. I'm still waiting for feedback.
It seems I am yet to be contacted by a consultant who was supposed to investigate the abovementioned complaint. I'm still waiting for feedback.
CB
Confidence B's update31 Mar 2021, 13:59
Reviewer Update
Dear MFC,
It seems I am yet to be contacted by a consultant who was supposed to investigate the abovementioned complaint. I'm still waiting for feedback.
It seems I am yet to be contacted by a consultant who was supposed to investigate the abovementioned complaint. I'm still waiting for feedback.
Motor Finance Corporation's replyOfficial
31 Mar 2021, 14:15Good day
We do apologies for the inconvenience caused.
Your matter has been escalated for a consultant to make contact with you.
Trust that the above is in order.
Kind regards
MFC
We do apologies for the inconvenience caused.
Your matter has been escalated for a consultant to make contact with you.
Trust that the above is in order.
Kind regards
MFC
Motor Finance Corporation's reply31 Mar 2021, 14:15
Official
Good day
We do apologies for the inconvenience caused.
Your matter has been escalated for a consultant to make contact with you.
Trust that the above is in order.
Kind regards
MFC
We do apologies for the inconvenience caused.
Your matter has been escalated for a consultant to make contact with you.
Trust that the above is in order.
Kind regards
MFC