1 reviews | Active since Aug 2014
MFC not responding or giving feedback
<p>I have sent numerous emails to your department over and over again but gotten no reply or feedback.</p> <p>I recently purchased a car from a dealership 4 months ago and it was financed by MFC, but my car has been sent in 7 times and spent 3 accumulative months in the dealership. </p> <p>I wanted to return the car and get financed for another instead because the car was defective and clearly problematic.</p> <p>Everytime I phone the call center, they keep telling me to send an email and not willing to help further, and after numerous emails enough is enough. Is anybody reading emails anymore???</p>
Good morning Mr. William
Please note that a formal complaint was logged on your behalf to the dealer. I will provide details to you privately of the Resolution specialist dealing with your complaint, so you can make a follow up directly with him.
Kind regards
Louis Masilo
Good morning Mr. William
Please note that a formal complaint was logged on your behalf to the dealer. I will provide details to you privately of the Resolution specialist dealing with your complaint, so you can make a follow up directly with him.
Kind regards
Louis Masilo
I emailed you guys including your resolution specialist, no reply. Even tried phoning the resolution specialist, no answer. I phoned the complaints resolution department, they don't have a record!!!!!!
Contacted the dealer, was told finance could not be arranged because of payment problems??? I have paid every installment without fail so what payment problems???
I want to hear from MFC itself what the issue is as I've been given the run around.
I emailed you guys including your resolution specialist, no reply. Even tried phoning the resolution specialist, no answer. I phoned the complaints resolution department, they don't have a record!!!!!!
Contacted the dealer, was told finance could not be arranged because of payment problems??? I have paid every installment without fail so what payment problems???
I want to hear from MFC itself what the issue is as I've been given the run around.
