PJ
Palesa J

1 reviews | Active since Dec 2016

28 Dec 2021, 23:48

Mfc nightmare

Good day,

I have been paying Mfc since 2019 January to date n my Acc has been up to date…in October I got sick n my Acc was overdrawn n the debit order returned due to insufficient funds.

A consultant called n I told them that m awaiting increase financially things are tight if they backdate us will settle In full or make an arrangement to pay a little extra every month.

November n December they have debited n got they money the problem is the outstanding of October and I don’t have double payments for December. I don’t get a bonus from work.

Please don’t do as you please in my Acc. I will pay R500 extra every month until the errors are settled but the double payment that you did in my account they won’t be money available

0
Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply29 Dec 2021, 09:18
Official
Good day Mrs Jele
 
We acknowledge receipt of your complaint and confirm the same has been allocated to one of our specialist to assist accordingly.
 
We want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process.
 
Kind regards
Client Value Management
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