vv
vdwalt.marius vdwalt.marius

1 reviews | Active since Sept 2016

11 Jan 2021, 06:08

MFC net helping with Covid19 relief.

I have bought more than 3 vehicles through MFC over the last 20 years. I have either paid them up early or completed payment of these vehicles without any problems. Now with Covid-19 I have lost my contract and is unemployed. With the funds I have saved, I have been paying the vehicle while trying to start my own little business to earn money. I notified MFC that I might have no income over December as all industries close over that period, especially construction. I didn't hear from them. I then also app**** for payment relief on their website. I still heard nothing from them. When my payment didn't go through, suddenly they had the time to call me twice a day and always the same kind of people...rpbotic like just demanding money. When I try to explain to them that I contacted them many times for assistance, they continue with their narrated speech. I get irate and they wonder why.

I am so disappointed t=in MFC...because I have been a loyal and good customer. When one bubble pops, they don't try and help but throw me in the hole.

Very unhappy

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Replies (2)
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vdwalt.marius vdwalt.marius's update11 Jan 2021, 06:09
Reviewer Update
not and not (net)...apologies for that.
Motor Finance Corporation
Motor Finance Corporation's reply12 Jan 2021, 11:04
Official
Dear Marius Stragen Vd Walt

We acknowledge receipt of the complaint.

The complaint has been assigned to Esmeralda Bagley for perusal.

She will be in contact with you to address your complaint.

Kind Regards
Client Value Management
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