MFC must put their clients first!

Hi,<br> <br> Please refer to Lerato at MFC legal regarding my case. She is very fami**** with my situation. She has been very helpful to a point but is unwilling or unable to assist further. I also spoke to Tembi (I think was her name). I need to speak to someone higher ranking than these two ladies in your legal department. I am sorry to resort to this platform but I need MFC to take action & responsibility as soon as possible - it doesn't appear to be happening right now.<br> <br> Please can someone in legal contact me as a matter of urgency regarding my case? DO NOT contact my insurance company yet before I explain my situation (again). My insurance company is unaware of my recent findings. I am not allowed direct contact with insurance while my case with them is at the short term ombuds.<br> <br> MFC need to confirm with their clients first BEFORE just following instructions from insurance companies.<br> <br> I will be happy to change this complaint to a smiley face if MFC assist me as my dealings with them when I did have my vehicle were excellent.<br>