MFC looses contact with an entire department!

<p>How can such a large corporation offer such appauling service?!</p> <p>I was in a horrific accident which has cost me the inconvenience of my car being written off. Luckily, my insurance handled my claim smoothly and now when I'm trying to finalise my account MFC, they're giving me the runaround!</p> <p>This Masentle person who is supposed to be handling my account is MIA; along with every person in her department. How can an entire department disappear from the face of the earth for 3 days!!!! Now I'm being debitted for a car I no longer have and an account that is supposed to be settled!</p> <p>How does MFC expect me to continue with them if they cannot keep track of their own employees in ONE DEPARTMENT!</p> <p>Its bad enough one has to deal with the trauma of an accident, acts of incompitency should not be dealt with at all!</p> <p>I will no longer do business with MFC if this is how they handle their clients. A car is a substantial asset and it is evident that good clients do not get FAIR and APPROPRIET treatment!</p> <p>I am disgusted!</p>