MFC LACK OF PERSONAL SERVICE

MFC staff are like a bunch of parrots who adhere to the book without going that extra mile to assist customers. I had the misfortune of them merely applying the rule that it takes 7 to 10 working days to change ownership and eventually courier the relevant document which would normally take a morning to undertake at the licencing offices. Besides that they do not take it upon themselves to change ownership of a vehicle and only act upon a request for the customer. Customer service is clearly not part of their mandate.