MFC Kia Motors Sandton

********** ********** ********* ********* Referring to MFC- Nedbank

I am highly disgusted/disappointed/appalled/dismayed.

Nedbank, this is the first time hearing that you allow ***** to take place within your Bank by Kia Motors Sandton Dealership. You allow them to dominate you when I thought the client comes first but you have allowed Ziyaad Sherfodien to tell you what to do and how to run your Bank that I believed and trusted in doing business with. I hope you will assist me with this matter. Referring to numerous telephone calls and emails to MFC , I gave a precise, clear instructions NOT TO PAY THE DEALERSHIP until the issues regarding the vehicle is resolved.

My question to you is why my Loan for this Car is still being given to the Car Dealership whereas I made it very clear from the starting point to hold onto the funds and not process the transaction.

As per conversation with Xolile Shezi below, I have also made it very clear to Stop the transaction, but clearly you still went ahead and paid Kia Motors Sandton Dealership

The bank gave Ziyaad the rights to come and make such demands and decisions on his own for my money to be taken for a vehicle that is not road worthy and is not capable of operating on all road surfaces.

Kia Motors Sandton are ***** and *********.

The audacity of going behind my back without any authority given, demanding my money from the bank.

Charges of ***** should be laid against all involved in this catastrophe that has occurred.

MFC and Kia Motors Sandton is not setting a good name or exempt of good customer service for either companies that many clients around South Africa has done deals with.

I have no choice to send this also to the consumer council and the Ombudsman who is an official appointed to investigate this malicious damage both organisations have done