AB
Arno B
1 reviews | Active since Jun 2020
22 Jan 2026, 11:44
MFC just ignores their customers
December last year I settled the finance on my car and to date I am yet to receive my original NATIS documents. I have emailed their *** address how many times now and they simply don't even reply. I went to a Nedbank branch to see if I could get help there and they told me there's nothing they can do. I will never finance a vehicle through MFC again. There are so many better options and I should have listened when other people told me MFC has no customer service before I decided to go with them.
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Arno B's updateReviewer Update
23 Jan 2026, 07:34After sending several emails again to MFC I received yet again the exact same generic AI bot generated response that they always send, asking for information I have sent them about 5 times in the past two months. I have asked to speak to an actual person, but apparently no real people work there because that request was just ignored. I phoned their call center and they simply said they can't help me, I have to email the customer service address.
AB
Arno B's update23 Jan 2026, 07:34
Reviewer Update
After sending several emails again to MFC I received yet again the exact same generic AI bot generated response that they always send, asking for information I have sent them about 5 times in the past two months. I have asked to speak to an actual person, but apparently no real people work there because that request was just ignored. I phoned their call center and they simply said they can't help me, I have to email the customer service address.