MFC is useless

I had a simple question which I raised with MFC on the 21/02/2019. They acknowledged my email. To date, I have not received any fee-back. How do you trust a brand to take care of your vehicle needs, when they can't answer a simple question? Rk Moonsamy "Nedbank is vision-led and values driven. More than anything we know that how we achieve our vision is just as important as what we achieve".................rethink, revise, implement (based on customer service)