OM
Odille M
1 reviews | Active since Mar 2014
20 Mar 2019, 22:29
MFC IS THE WORST!!!
MFC....what putrid experience. Customer service is at its worst. My initial agreement was to pay a higher monthly instalment with no residual. After more than 12 months and numerous calls no One has been able to advise why I am paying a higher premium and why they've add a R71000 residual to my vehicle finance. I would like a response and i want this resolved asap. Managers/ team leaders and call centre staff promise to return my calls with some semblance of an explanation or resolution but up until today nothing. I am super frustrated and dissapointed. Never use mfc EVER!
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Motor Finance Corporation's replyOfficial
22 Mar 2019, 10:59Dear O Martin
We acknowledge receipt of your complaint.
Your complaint has been assigned to a service resolution specialist for perusal.
You will be contacted shortly.
Kind Regards
Sharyl Naicker
Client Value Management
*** / ***
We acknowledge receipt of your complaint.
Your complaint has been assigned to a service resolution specialist for perusal.
You will be contacted shortly.
Kind Regards
Sharyl Naicker
Client Value Management
*** / ***
Motor Finance Corporation's reply22 Mar 2019, 10:59
Official
Dear O Martin
We acknowledge receipt of your complaint.
Your complaint has been assigned to a service resolution specialist for perusal.
You will be contacted shortly.
Kind Regards
Sharyl Naicker
Client Value Management
*** / ***
We acknowledge receipt of your complaint.
Your complaint has been assigned to a service resolution specialist for perusal.
You will be contacted shortly.
Kind Regards
Sharyl Naicker
Client Value Management
*** / ***