MFC is rich but poor in everything...

<p>We sold our one car almost a year ago and only found out recently that there is an amount due to us on the vehicle that was overpaid. On the 21st of February we were asked by Johanna to forward our bank statement in order for the money to be refunded. Unfortunately we are now almost another month in and no refund. For the last two weeks we have been fighting to get the money out of MFC and finally after making direct contact with Johanna she said she only received the statement today. So it takes almost three weeks for an e-mail to reach them and then she casually says we will have to wait till next week, and maybe longer to get our money. So here are the facts,</p> <p>1. This car was paid off almost a year ago.</p> <p>2. The money in question does not belong to MFC but to us and you guys are making NO effort to fix your mess. </p> <p>This just tells me that a customer is only as valuable as the money they owe, but when all is paid and done your company could .care less about helping a consumer in a stressed financial situation.</p> <p>Having financed all our cars through you guys I can promise that you won't be getting our loyalty or our business ever again.</p> <p>DISGUSTING</p>