CP
Charlton P
1 reviews | Active since Aug 2016
21 Sept 2020, 16:45
MFC is only in it for themselves
So I called earlier to find out since my settlement is being paid over today how long will it take to refund my debit order that will run on Saturday. I get told 10 working days. Why 10? You never had to wait 10 days for me to pay you? So glad I am moving over to another finance house. Do you not think people are in need of every penny in these times?
Helpful (0)
Replies (6)0
Replies (6)
Motor Finance Corporation's replyOfficial
21 Sept 2020, 18:27Dear Charlton Pheiffer
We acknowledge receipt of your complaint.
You will be contacted by a service resolution specialist to have your complaint addressed.
Kind Regards
Client Value Management
We acknowledge receipt of your complaint.
You will be contacted by a service resolution specialist to have your complaint addressed.
Kind Regards
Client Value Management
Motor Finance Corporation's reply21 Sept 2020, 18:27
Official
Dear Charlton Pheiffer
We acknowledge receipt of your complaint.
You will be contacted by a service resolution specialist to have your complaint addressed.
Kind Regards
Client Value Management
We acknowledge receipt of your complaint.
You will be contacted by a service resolution specialist to have your complaint addressed.
Kind Regards
Client Value Management
CP
Charlton P's updateReviewer Update
23 Sept 2020, 09:24Hi Christopher. Can you please call me back. I tried to call you but Kasuoa Sehume refused to transfer me to you or give me your direct contact number. Instead he started to argue with me cause I said I don't want him to help me as he cant and you already have all the information.
CP
Charlton P's update23 Sept 2020, 09:24
Reviewer Update
Hi Christopher. Can you please call me back. I tried to call you but Kasuoa Sehume refused to transfer me to you or give me your direct contact number. Instead he started to argue with me cause I said I don't want him to help me as he cant and you already have all the information.
Motor Finance Corporation's replyOfficial
23 Sept 2020, 10:06Dear Charlton Pheiffer
Please accept my sincere apologies for the dissatisfaction caused.
I have informed Christopher Coetzee of your request to contact him.
He will be in contact with you shortly.
Kind Regards
Client Value Management
***
Please accept my sincere apologies for the dissatisfaction caused.
I have informed Christopher Coetzee of your request to contact him.
He will be in contact with you shortly.
Kind Regards
Client Value Management
***
Motor Finance Corporation's reply23 Sept 2020, 10:06
Official
Dear Charlton Pheiffer
Please accept my sincere apologies for the dissatisfaction caused.
I have informed Christopher Coetzee of your request to contact him.
He will be in contact with you shortly.
Kind Regards
Client Value Management
***
Please accept my sincere apologies for the dissatisfaction caused.
I have informed Christopher Coetzee of your request to contact him.
He will be in contact with you shortly.
Kind Regards
Client Value Management
***
CP
Charlton P's updateReviewer Update
23 Sept 2020, 10:49Thank you. You maybe know what time he will contact me?
CP
Charlton P's update23 Sept 2020, 10:49
Reviewer Update
Thank you. You maybe know what time he will contact me?
CP
Charlton P's updateReviewer Update
25 Sept 2020, 12:35Good day. Please ASK Christopher Coetzee to call me back.
CP
Charlton P's update25 Sept 2020, 12:35
Reviewer Update
Good day. Please ASK Christopher Coetzee to call me back.
CP
Charlton P's updateReviewer Update
28 Sept 2020, 09:00Hellooooooo
CP
Charlton P's update28 Sept 2020, 09:00
Reviewer Update
Hellooooooo