MFC is incompet, clueless, ********, useless and arrogant!!

MFC is incompet, clueless, ********, useless and arrogant!!! My car is paid up. I sent proof to MFC. Then MFC simply chooses to ignore me!!!! I DEMAND MY VEHICLE DOCUMENTS!!!! Surely what I am asking for is not rocket science. If MFC refuses to send me my vehicle documents, they should say so, and my solicitor will be in touch.