NN
Nthabiseng N

1 reviews | Active since Jul 2018

27 Jul 2018, 13:46

MFC is full of ****

we tried to settle our account with MFC and last year August we reached a settlement amount which was great. We paid for a couple of months and the requested a statement of the account from the attorneys that we handling the account and after numerous follow ups the statement never came.

A couple of months later, MFC has appointed new attorneys to handle the case and they are coming back to us to say we still owe them the same amount before the settlement.

MFC is ripping us off for every cent we have. I don't understand why we have to keep paying them when they don't even update their own records.

tried to call them at they referred us back to Legal track who has the wrong information on our accounts.

it is so unfair that even when you are trying to pay you are still being treated like **** and people who don't pay get away with a lot.

I will be taking this matter to the Banking Ombudsman to help me take MFC to task.

I refuse to

0
Replies (3)
Motor Finance Corporation
Motor Finance Corporation's reply27 Jul 2018, 15:29
Official

Good day NthabisengNkuna

We are sorry that you feel that way. Kindly provide us with your ID number so we can investigate and assist with your query.

I have sent you an email privately.

Kind regards

Noxolo Meyers

NN
Nthabiseng N's update17 Jul 2019, 19:23
Reviewer Update
A year later..... still waiting for MFC to call and no settlement letter....
Motor Finance Corporation
Motor Finance Corporation's reply18 Jul 2019, 09:22
Official
Good day Nthabiseng

 We acknowledge receipt of your complaint.
 
 Please note your complaint has been assigned to one of our resolution specialists who will be in contact with you as soon as possible.
 
 We do apologise for the inconvenience caused.
 
 Kind regards