MFC IS BAD NEWS

On the 1st of October 2019 i financed my car with MFC, one month later MFC contact me to take out a addisional insurance for one day if i get retrenched, i agree because no one no what the future holds, unfortunitly for me on the 31 January 2020 i got retrenched i phone them, they send me an email asking me to fill in a claimform with seporting dokuments like my retrenchment letter i did everything they ask me to do, just to find out they can"t pay my claim out because according to them my waiting period was not over yet so iets been declined and they are going to close my acc, i understood and i never herd about them anymore, last week friday they debited from my acc again i phoned them because i want a refund of the money they took from me, eversins no one has contacted me, i never knew that a big financial instastute like MFC is robbing people its a disgrace for a huge company like MFC to rob poor poeple, i am very disipointed in MFC and i wil never refer someone to finance anything with them, AMANDA SMITH IS VERY ARROGANT she do not no how to speak with clients, she dont even give u a change to speak, AMANDA SMITH treats u like u both ure goods with money that she gave u' she dont listen to u, u must just listen to what she has to say end of story, thats the kind of people that is working for NEDBANK.