BM
Bayaanda M

1 reviews | Active since Jan 2012

11 Jan 2018, 13:39

MFC insults non South Africans

I got a call from a lady named Bonisile from MFC. She asked me how I got finance from MFC because I am not a South African Citizen, she then asked me where my South African Passport was, I was a bit confused and I said but my moto bike is financed by them (in my head I am thinking this must be for the car I app**** for since she never explained what the call was about)... I explain I have Permanent Residence in South African and she continued to insist that MFC Does not Finance Foriegn Nationals.. She was so obsinent and rude.. I have been living and working in South African for over 10 years, this is Ozthrosizing and very degrading to be spoken to like this. It is appalling to say the least... like how do you approve a deal and then come back 7months later and ask such stupid questions ?? Is this how MFC Treats People?

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Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply11 Jan 2018, 14:20
Official

Dear macmasia

We acknowledge receipt of your complaint.

A service resolution specialist will be in contact with you to address your complaint.

Kind Regards

Sharyl Naicker

Client Value Management

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