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zakhele N

1 reviews | Active since Nov 2013

26 May 2018, 18:14

MFC Innovation group are ******

I was contacted by a consulted on the 2nd of may 2018 offering me MFC service plan and I said yes to the quote but after discovering that that the plan is only valid for months but I'll be liable to pay for the plan until I finish my car installment I then called MFC on Monday on the 7th asking to cancell before they could start debit my account. 3 days later I received documents for the plan I called them to find out what's happening because I cancelled the MFC service plan. I've noticed today that my car installment after 7 months changed from R2674.52 to R2877.28. Where does the R202.76 come from. I need this money refunded back into my account ASAP please. I'm not happy with companies that takes money unauthorised it's very unprofessional. I need my money or I'll reverse the debit order so that they can the debit the correct amount because that's not what I signed for with MFC.

Ref NG/SO/00689/131 ********** ********** 83 ********** 242

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Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply30 May 2018, 11:33
Official

Good day zakhele-preacher-m

Kindly accept our apology for coming back to you only now. Please furnish us with your ID number so we can assist with your query. I have sent you an email privately.

Kind regards

Louis Masilo