FJ
Frederick J

1 reviews | Active since Jan 2019

21 May 2021, 08:14

Mfc /innovation group

I bought a vehicle and mfc finance it after i got the vehicle i receive a lot of calls from innovation group that i need to take a service plan on the vehicle and that they are part of mfc i told them on several times that i am not want it ok they then just load it on my account 12500 after finance ut came to a total of 18900 ok then i only hear that they only pay 2 services that cost around 7500 when i asked them how can that be they told me that mfc make the prices and i got that on a recording that means on everyone that take this service plan mfc and invation group get 11200 from each comsumer after i make this open to them they even a sudden give me full refund although i never use the plan as i pay cash for the services. People be carefull when deal with this people.

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Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply21 May 2021, 13:13
Official
Good day Mr Jacobs

We acknowledge receipt of your complaint.

Please note one of our resolution specialists will be in contact with you shortly.

We do apologise for the inconvenience caused.

Trust that the above is in order.

Kind regards