KM
Koshilan M

1 reviews | Active since Jan 2021

01 Feb 2021, 08:51

MFC incompetence

After numerous email communications to MFC they approve a holiday plan as tfe only assistance.i was retrenched, I sent them the U19 and retrenchment letter.they agree to the payment holiday but no further assistance due corvid...they deduct money from my account leaving my account in a minus and yse the credit agreement as excuse, they the refund the money and then the next day deduct it again..my money not safe with Nedbank..

0
Replies (2)
Motor Finance Corporation
Motor Finance Corporation's reply01 Feb 2021, 10:18
Official
Good day Koshilan Moodley

We acknowledge receipt of your complaint.

One of our consultants will investigate the matter and be in contact with you.

We do apologies for the inconvenience caused.

Trust that the above is in order.

Kind regards 
MFC

KM
Koshilan M's update01 Feb 2021, 10:41
Reviewer Update
But this has been investigated ruled a d thrnvyhe rules change. I actually frustrated with the end results everytime I speak to a consultant...they say one thing a d then my a ojbtvis still debited whether their is enough funds or not...